Account Editor Inc

View key metrics, complete setup tasks, and access quick support to get the most from your Account Editor app.

Dashboard Overview

Configure every part of Account Editor to match your store’s needs. Manage edits, engagements, admin settings, pricing, and analytics in one place.

Setup Account Editor Settings

Control exactly how customers can change their orders after purchase, from adjusting quantities to swapping, adding, or removing items.

Item Edits

This feature allows customers to update their shipping address after placing an order

Address edits

Set rules for when customers can cancel orders, helping balance flexibility with your store’s fulfilment process.

Cancellations

Enable product attributes to let customers add personalized details (like text, size, or options) during checkout.

Product attributes

Control how customers can update orders—manage item changes, address edits, and cancellations to reduce errors and support requests.

Edits

Configure staff and customer email notifications for order edits, cancellations, reminders, and upsell offers in one place.

Emails

Create and manage upsell offers to encourage customers to add extra items after purchase and increase your store’s revenue.

Upsell

Enable self-serve invoicing to let customers download invoices on their own. Required for unlocking additional invoice settings.

Invoice

Set up emails, upsells, and invoices to improve communication, boost sales, and streamline your post-purchase experience.

Engagements

Set a universal time window for customers to edit their orders after purchase, ensuring flexibility and control for merchants.

Time period

Enable multilingual support for your store by customizing customer-facing texts and notifications in different languages.

Language

Set up discount rules in Account Editor to apply consistent savings across edits, upsells, and invoices.

Discount

Integration

Configure global settings like time periods, language preferences, discounts, and integrations to align Account Editor with your workflows.

Admin

Analytics

Track key performance metrics, customer activity, and feature impact to optimize store operations and get the most from Account Editor.

Find answers and get help from Intercom Support and Community Experts

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