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Language

Enable multilingual support for your store by customizing customer-facing texts and notifications in different languages.

Updated over a month ago

The Language setting allows store owners to support multiple languages for customer-facing elements such as:

  • Order editing instructions

  • Email notifications

  • Invoices

  • Upsell messages

This ensures that customers shopping in different regions or with different language preferences can interact with your store in a language they understand best.

If your store serves customers in different regions (e.g., English + Spanish or French), enabling this ensures that customers feel comfortable and reduces confusion with order edits, invoices, and email notifications.

Key Features

  • Multilingual Store Support → Adapt your store to reach global audiences.

  • Customizable Translations → Adjust customer-facing text for accuracy and tone.

  • Better Customer Experience → Customers receive order updates, invoices, and messages in their preferred language.

  • Seamless Integration → Works alongside Shopify’s language settings and third-party translation apps.

  1. Language column → Lists available languages (e.g., Spanish, Dutch, French).

  2. Code column → Shows the two-letter code for each language (ISO standard, e.g., es for Spanish).

  3. Toggle → Switch languages On/Off. Only one or multiple can be active depending on your setup.

  4. Status → Displays if the language is Active (customers will see this) or Inactive.

Example:

  • English (Active): Currently set as the default active language.

  • Spanish, French, German, etc. (Inactive): Available but not active. You can activate them with a toggle

Best Practice:
Enable languages based on where your customers are located. For example:

  • If most customers are in Europe → Enable English, French, German, Dutch.

  • If expanding to the Middle East → Enable Arabic.

This ensures customers always receive emails, invoices, and order updates in the most relevant language.

Language Settings – Editing and Customizing Translations

Once a language is set to Active, you can also customize translations for specific labels and texts shown to customers. This feature is available on our GOLD plan and ensures that your store’s messaging stays consistent with your brand tone, while still supporting multilingual customers.

  • You enter the translation editor view.

  • Fields are shown with:

    • Label → The system key (e.g., shippingFree).

    • Value → The word/phrase customers will see (e.g., FREE).

  • You can search labels to quickly find what you want to edit.

  • Save changes ✅ to immediately update translations in your store.

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