Articles on: Settings & Configuration

Invoice Settings — Tax, Shipping

Purpose


Answer: “How do invoices update when orders are edited, upsells are added, or taxes and shipping change?”

This article explains how Account Editor controls invoice accuracy, tax recalculation, shipping updates, and invoice layout after post-purchase edits.

⭐ Why This Matters


Invoices are customer-facing financial documents.

If they’re incorrect, unclear, or inconsistent, merchants face:


  • Customer disputes
  • Accounting mismatches
  • Tax compliance issues
  • Support tickets around “wrong invoice” or “missing item”

Account Editor ensures invoices stay accurate, updated, and professional — even after order edits.

Enable Invoice



⚙️ How Invoice Updates Work in Account Editor


Whenever a customer edits an order:

  • Adds or removes items
  • Changes quantity or variants
  • Updates shipping method or address
  • Accepts an upsell


Account Editor automatically triggers Shopify to:

  • Recalculate subtotal
  • Recalculate discounts
  • *Recalculate taxes *
  • Recalculate shipping
  • Update the same invoice (no duplicates)


📌 Important:

Invoices always reflect the final order state, not intermediate or unpaid edits.


**🧮 Tax Recalculation Logic **


When Taxes Update Automatically

Taxes are recalculated when:


  • Products are added or removed
  • Quantities change
  • Shipping address changes (state / country)
  • Shipping method changes


Account Editor uses Shopify’s native tax engine, so:


  • Tax is determined by address
  • Tax / regional tax rules apply automatically
  • No manual tax logic is required

Tax recalculation enabled in Account Editor settings



** Scenario **

** Result **

** Same-state shipping **

** Tax applied **

** Inter-state shipping **

** Tax applied **

** Address updated post-purchase **

** Tax type recalculated automatically **


📌 Best practice:

Always enable Recalculate tax on edit to avoid incorrect invoices.

🚚 Shipping Recalculation on Invoice


If shipping recalculation is enabled:

  • Adding heavier items may increase shipping
  • Crossing free-shipping thresholds may reduce shipping
  • Changing shipping method updates shipping cost


All changes are reflected immediately on the invoice.

All Visibility Option On Invoice



🔄 Reverse Unpaid Order Edits (Invoice Safety)


If a customer:

  • Adds items
  • Increases order value
  • Fails to complete payment


And Reverse unpaid order edits is enabled:

  • Order reverts to original state
  • Invoice also reverts automatically
  • No unpaid or partial invoice is shown to customers


📌 This prevents:

  • “Invoice shows items I didn’t pay for”
  • Finance reconciliation issues


Reverse unpaid edits toggle enabled


🧾 Invoice Templates — Layout, Branding & Customer View


Account Editor lets you control how the invoice looks, not just what it contains.

🎨 Change Invoice Template

Path:

Account Editor Admin → Settings → Invoice Settings → Invoice Template

You can choose which invoice layout customers see and download.

Available templates:

  • Default
  • Primary
  • Secondary
  • Tertiary


Each template differs in:

  • Layout structure
  • Visual hierarchy
  • Spacing and readability



👁️ Preview Customer Invoice


Before saving, you can preview the exact invoice customers will download.

The preview shows:

  • Store name & branding
  • Receipt / Tax Invoice label
  • Order ID
  • Created & last updated date
  • Billing & shipping addresses
  • Item list (products, SKUs, gift cards)
  • Subtotal, discounts, shipping, tax
  • Paid amount and total due
  • Footer message and store URL



🧾 What Customers See on the Invoice


Header

  • Receipt / Tax Invoice
  • Order ID (e.g., #1298)
  • Invoice date


Addresses

  • Billing address
  • Shipping address


Items Table

  • Product name
  • SKU (if available)
  • Price
  • Quantity
  • Line total


Totals

  • Subtotal
  • Discounts
  • Shipping
  • *Tax *
  • Paid amount
  • Total due


Footer

  • Thank-you message
  • Store contact link


📸 *Screenshot placeholder:*

Items and totals section of invoice

🧠 How Templates Work With Order Edits


Key distinction:

  • Template controls layout
  • Order edits control values


When orders change:

  • The same template remains
  • Values update dynamically
  • No duplicate invoices are created


🧪 Real Merchant Scenarios

Scenario A — “Customer added upsell, invoice updated”

Result:

  • Item added
  • Tax recalculated
  • Shipping adjusted
  • Invoice updated automatically


Scenario B — “Customer changed address, GST changed to IGST”

Result:

  • Tax type updated
  • Invoice reflects correct tax
  • No manual intervention needed


Scenario C — “Customer didn’t pay for upsell”

Result:

  • Edit reverted
  • Invoice reverted
  • No unpaid items shown


⚠️ Common Issues & Fixes


** Issue **

** Cause **

** Fix **

** Wrong tax shown **

** Recalc disabled **

** Enable tax recalculation **

** Invoice shows unpaid items **

** Reverse unpaid edits OFF **

** Enable reverse unpaid edits **

** Shipping looks incorrect **

** Recalc disabled **

** Enable shipping recalculation **

** Invoice layout confusing **

** Wrong template **

** Switch template **

** Invoice not updating **

** Cached preview **

** Refresh preview **


✅ Best Practices

Always enable:

  1. Tax recalculation
  2. Shipping recalculation
  3. Reverse unpaid edits


  1. Preview invoices after enabling upsells
  2. Use Primary or Secondary template for clarity


  1. Test invoices with:
    1. Address changes
    2. Discounts
    3. Upsells



→ General Settings — Edit Window & Limits

→ Email Notifications Settings

→ Language & Localization Settings

→ Upsell FAQs & Troubleshooting


📌 Key Takeaway


Account Editor ensures invoices are:

✔ Accurate

✔ Automatically updated

✔ Tax compliant

✔ Professionally branded

Even after post-purchase edits, upsells, and address changes.


Updated on: 17/12/2025

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