Articles on: Plans and billing

Buy a booster when you hit your limit

A booster is a one-off top-up for the current billing cycle. It raises this cycle's allowance without changing your plan, and expires when the cycle resets. Buy one from Pricing → Buy a booster. Use one for a busy month rather than upgrading permanently.

What this does

Volume is not steady. A sale, a campaign, or Christmas can push you past a limit that suits you the rest of the year.

Upgrading for one month and downgrading afterwards is fiddly. A booster covers the spike and disappears.

The three kinds

Order limit — More orders this cycle, without moving plan
Address suggestions — Extra autocomplete requests at checkout
Address validations — Extra verified addresses before fulfillment

Each is bought separately. Running out of address credits does not affect order editing, and the other way round.

Buy one

Go to Pricing.
Find Boosters and select Buy a booster.
Pick the type you need.
Choose a pack size. The price for each is shown.
Confirm.

The modal only shows the meters you are actually short on, so if just one is running low, that is the only one offered.

Good to know

Boosters expire at the reset. They are charged once and last until the cycle rolls over. Unused amounts do not carry forward.

Boosters are used first. Once you pass your plan's allowance, overflow comes out of a booster before editing pauses.

Your plan is unchanged. Buying one does not move you up a tier, and next month you are back to your normal allowance.

A pattern means it's time to upgrade. One booster is cheaper than a bigger plan. Three months in a row is not — move up instead.

Troubleshooting

Editing is still paused after buying — Why: The booster was too small — Fix: Buy another, or upgrade
The booster type you need is not offered — Why: The modal only shows meters you are short on — Fix: Check which meter is actually low
Your booster disappeared — Why: It expired at the cycle reset — Fix: Expected — they are one-off
Address checks stopped but editing works — Why: You need an address booster, not an order one — Fix: Buy the right type
You buy one every month — Why: Your plan is too small — Fix: Upgrade — it will cost less

FAQ

What is the difference between a booster and upgrading?

A booster tops up this cycle only and expires. Upgrading raises your allowance every month. Booster for a spike, upgrade for a trend.

Do unused booster credits roll over?

No. They expire when the billing cycle resets.

Will a booster restart customer editing straight away?

Yes, as soon as it is applied — provided it covers the shortfall.

Can I buy more than one?

Yes, of the same type or different types.

Which booster do I need?

Whichever meter is low. Order limit for editing; address suggestions or validations for address checking. The buying modal shows only the ones you are short on.

Updated on: 21/08/2026

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