Articles on: Setup & Onboarding

Thank You Page — Add Account Editor Widgets After Checkout

The Thank You Page is the very first screen your customer sees immediately after completing a purchase.


With Account Editor, you can display helpful widgets here so customers instantly know they can:


  • Fix mistakes (address, items, contact info)
  • View upsell suggestions
  • See how long they can still edit their order


Info – Actions do not run on the Thank You Page itself. Clicking any widget redirects the customer to the Order Status Page, where Shopify allows edits and upsells to execute.



This article explains how to set it up, what options you have, and how each widget works.



Adding Account Editor Blocks to the Thank You Page


  1. Go to Account Editor → Dashboard
  2. Click Add app block → Thank You Page
  3. Choose Block Extensions or Individual Extensions
  4. Click SAVE


| Tip – Always test the widget on an actual Thank You Page preview to ensure it displays correctly in your theme. |



  1. Go to Account Editor → Dashboard.
  2. Click on Add app block → Thank You Page.



  1. This will let you choose which Account Editor widgets you want to appear on the Thank You Page.



Block Extensions on the Thank You Page


Block Extensions bundle multiple actions or recommendations into a single widget. They offer the cleanest, simplest experience for customers who just completed checkout.


Order Editing Block



Thank You Block



The Order Editing Block gathers all major editing options into one unified widget.

Customers can:


  • Edit shipping address
  • Edit contact details
  • Edit order items
  • Cancel order
  • Download invoice
  • Add/Edit order note
  • Replace product item


All Available Blocks



Use Case Example:

A customer notices they entered the wrong shipping address.


They click Update your address on the Thank You Page → redirect to Order Status Page → fix it immediately before fulfillment begins.



Tip – Add the Order Editing Block if you want customers to see all options in a single place rather than scattered widgets.


Upsell Block on Thank You page



Clicking an upsell redirects customers to the Order Status Page where the upsell is processed.

Use Case Example:


A customer buys a snowboard. On the Thank You Page they see related items like “Ski Wax” or “Snowboard Bag” and add them immediately.


Tip – This block is one of the highest-converting ways to increase AOV because the customer is still in a high-purchase-intent mindset.



Click SAVE to publish the widget.








Individual Extensions on the Thank You Page


Most Individual Extensions only work on the Order Status Page, but a select few can also appear on the Thank You Page.
These act as standalone widgets that highlight specific actions.


When clicked, the customer is redirected to the Order Status Page, where the action actually applies.


⭐ Available Individual Extensions

1️⃣ Edit Order Items


Customers can adjust:

  • Product variants
  • Quantities
  • Remove items


Use Case: A customer ordered the wrong size and wants to fix it immediately after checkout.


2️⃣ Editing Window Timer


Shows a live countdown of how long the customer has left to edit their order.


Use Case: Store holds orders for 45–60 minutes before fulfillment. Displaying “You have 42 minutes left to edit this order” builds trust and urgency.


Info – Learn more about these widgets in: Overview → Individual Extensions


Toolbar Controls (Bottom of Block)


At the bottom of each block, you’ll see:


  • Reorder icon → Move the widget up or down
  • Settings icon → Open block-specific settings
  • Delete icon → Remove the widget from the Thank You Page



Block Settings


Inside the block settings, you will find:



1️⃣ Contact Support Mode

Customers clicking the Order Editing block are redirected to the Order Status Page, where actions run.


2️⃣ Redirect to Support Page

If enabled, clicking the widget redirects customers to an external URL (help center, email form, etc.)


Best Practices


✔ Add the Order Editing Block if you want customers to see all options in a unified space

✔ Add Upsell Block to increase post-purchase revenue

✔ Use Individual Extensions for precise placement and cleaner layouts

✔ Always remember:


Info – The Thank You Page merely displays options; the real actions execute only on the Order Status Page


Benefits of Adding Widgets to the Thank You Page


  • Builds customer confidence by showing they can fix mistakes immediately
  • Reduces support tickets (“I need to change my order”)
  • Increases AOV through personalized upsells
  • Encourages customers to review their order instead of canceling it
  • Provides a structured, branded post-purchase experience


FAQ — Thank You Page


1. Why don’t actions run directly on the Thank You Page?

Shopify only allows order edits on the Order Status Page, so the Thank You Page acts as a launcher.


2. Can I show different widgets on Thank You vs Order Status?

Yes. You can mix Block Extensions and Individual Extensions differently on both pages.


3. Why should I add upsells to the Thank You Page?

Because purchase intent is still high, making it one of the strongest points for upsell conversions.


4. Can I disable editing options on the Thank You Page but keep them on the Order Status Page?

Yes. Simply remove the block from the Thank You Page via Theme Editor.


5. Does the Thank You Page support all Individual Extensions?

No. Only selected ones like Edit Order Items and Editing Window Timer are supported here.


6. Will customers get confused by redirects?

No — redirects are instant, and Shopify uses the Order Status Page for all post-purchase logic universally.


7. Do these widgets support multiple languages?

Yes. All labels follow your Shopify and Account Editor localization settings.


8. Do Thank You Page widgets work for subscription orders?

Most editing actions are restricted for subscription apps, but upsells and contact-support widgets still work normally.



Updated on: 15/12/2025

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