Introduction
If you use Account Editor to allow shoppers to edit orders after checkout, here’s how to delay dispatch via DPD Fulfilment so you get full control before fulfilment begins. Follow the three sections below to align edit windows, payment holds, and your fulfilment workflow.
Setup steps
Step 1: Configure Account Editor
Go to Settings › Timeframe › Edit timeframe settings in Account Editor.
Set Edit window to 30 minutes.
Under Order hold & revert settings, enable:
Enable order holds
Reverse unpaid order edits
What this does: When a shopper edits and increases the order total, the order is placed on payment hold. If payment is not received within 30 minutes, Account Editor automatically reverts the order to its original state.
Step 2: Configure DPD Fulfilment delay
In DPD Fulfilment go to Settings › General Settings › Delay period.
Set Delay period to 31 minutes.
Why: This ensures DPD only receives orders after the 30‑minute edit window ends. Any edits or unpaid changes won’t slip through once fulfilment picks up the order.
Step 3: Confirm the workflow
Shopper places an order in Shopify.
Account Editor’s 30‑minute edit window starts.
If shopper edits and increases total: order holds, payment required.
If payment isn’t completed by the 30‑minute mark: edits revert.
At 31 minutes: DPD Fulfilment picks up only the final paid version of the order.
Visual summary
Order placed → Edit window (30 min) → [payment & edit logic] → Delay expiry (31 min) → DPD dispatch
➡️ Setup checklist:
☑ Edit window = 30 min
☑ Order Holds enabled
☑ Revert unpaid edits ON
☑ DPD Delay period = 31 min
Tip
Need help configuring this workflow or want us to walk you through the setup? Contact our support – we’re happy to assist.