CartRover order sync for post-purchase edits
If you use CartRover (Extensiv) to send orders to your 3PL, you may want to delay order transmission so customers can edit orders within Account Editor before fulfillment begins.
This guide helps you hold orders automatically until the edit window ends.
How it works
A Shopify Flow adds a "HOLD" tag when the order is created.
It will then remove the "HOLD"tag after your chosen edit window (e.g., 60 minutes).
CartRover skips orders with the "HOLD"tag.
When the tag is removed, the order syncs in the next import cycle.
Let us now see, how can this be done.
Step 1: Create "HOLD" tag logic in Shopify Flow
This Flow automatically adds "HOLD" tag and removes it after your chosen edit window.
Flow logic:
Go to Admin → Apps → Flow → Create Workflow.
Select a Trigger: Shopify → Order Created
Action: Add order tag → HOLD
Wait: 60 mins
Action: Remove order tag → HOLD
Step 2: Configure CartRover to skip HOLD orders
Path inside CartRover:
Carts → Your Shopify Store → Edit Setup → Shopify Cart Setup → Order Filters
Apply settings:
Setting | Value |
Filter Orders By Order Tags | Yes |
Only Load Order If It | Does Not Contain Any One of Following Tags |
Filter Order Tags | HOLD |
Step 3: Set sync frequency
Set Order Download to Every 10 minutes
Result
Orders stay editable for your chosen window (e.g., 60 mins).
After the tag is removed, CartRover syncs them automatically.
💡 Tip
If you'd like us to configure this for you, just message support — we're happy to help!