The Thank You Page is the first page your customer sees immediately after completing a purchase. With Account Editor, you can place widgets here so customers know they can make edits, apply discounts, or even view upsell offers.
Important: The widgets you place on the Thank You Page are not functional directly there. Instead, when a customer clicks on a widget, they are redirected to the Order Status Page, where the actual edit or upsell logic runs.
This article explains how to set it up, what options you have, and how each widget works.
Add the App Block to the Thank You Page
Go to Account Editor → Dashboard.
Click on Add app block → Thank You Page.
This will let you choose which Account Editor widgets you want to appear on the Thank You Page.
Block Extensions on the Thank You page
There are two block extension:
Order Editing Block
Displays all editing actions in a single widget. Customers can:
Edit shipping address
Edit contact details
Edit order items
Cancel order
Download invoice
Add/Edit order note
Replace product item
Use Case: A customer notices they entered the wrong shipping address. From the Thank You Page, they click Update your address details, get redirected to the Order Status Page, and immediately correct it before fulfillment starts.
At the end click on the SAVE button to add the widget permanently on thank you page unlit you want to allow cutomer edit the orders post purchase.
Remove: Click on the remove button to delete the widget from thank You page.
Upsell Block on Thank You page
Displays recommended products under “You might also like.”
Use Case: A customer just bought a snowboard. On the Thank You Page, they see an upsell for “Ski Wax” or “Snowboard Bag.” If they click, they’re redirected to the Order Status Page, where they can add it to their order.
Click on SAVE to let customer see this widget.
Individual Extensions on the Thank You Page
While most Individual Extensions are available only on the Order Status Page, a few can also be added to the Thank You Page. These appear as standalone widgets that highlight a specific action.
Just like block extensions, when a customer clicks an individual extension on the Thank You Page, they are redirected to the Order Status Page, where the action actually runs.
Available Individual Extensions for the Thank You Page
Edit Order Items
Lets customers adjust items in their order (change variants, update quantities, or remove items).
Use Case: A customer ordered the wrong size. They click Edit Order Items on the Thank You Page, are redirected to Order Status, and fix it instantly.
To know more and learn how to add them visit Overview -> Individual Extensions.
Editing Window Timer
Shows a visible countdown of how much time is left to edit the order.
Use Case: A store holds orders for 60 minutes before fulfillment. Customers see “You have 45 minutes left to edit this order,” which builds trust and prevents last-minute requests.
To know more and learn how to add them visit Overview -> Individual Extensions.
Toolbar Controls (Bottom of Block)
At the bottom of the block preview, you’ll see quick controls:
Reorder icon: Change the position of the block on the page.
Settings icon: Open settings for this block.
Delete icon (trash): Remove this block from the Thank You page.
Block Settings
As shown in the image above, the Block settings include two options:
Contact Support
Customers see the Order Editing block on the Thank You page.
Clicking any option (edit items, update address, cancel order, etc.) will take them to the Order Status page, where the action actually runs.
Redirect to Support Page: If you’ve chosen Redirect to Support Page, the customer will be sent directly to the external URL you set.
Best Practices
Place Order Editing block if you want customers to see all options in one place.
Use Upsell block to increase post-purchase revenue.
Use Individual extensions if you want precise control over what appears.
Remember: widgets on Thank You Page redirect customers to Order Status Page — this is by design, so they always interact in the correct context.
Benefits of the Thank You Page Integration
Reassure customers that they can self-manage their orders.
Drive extra sales with upsells.
Reduce support tickets by letting customers fix issues themselves right after checkout.