1. Stop Editing Before your Daily Fulfilment Cutoff Time
Prevent editing 30 minutes before your daily shipping cutoff
Explanation: This use case helps ensure that customers can no longer edit their orders close to your shipping deadline. For example, if your daily fulfilment cutoff is 5:00 PM, you may want to automatically disable editing for any order placed after 4:30 PM. This gives your team time to prepare shipments without unexpected last-minute changes.
Steps to create :
a) Trigger : Order Created
b) Condition : Order created at is Greater than [Date, Time] (Your cutoff time)
c) Action: Disable customer edit
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2. Hold Order Before Syncing to 3 PL (for Edit Window)
Puts an order on hold before syncing it into a 3 PL system
Explanation: Some 3 PL providers restrict editing immediately after an order is placed. This flow provides a hold to newly placed orders in Shopify , preventing them from syncing to the 3 PL right away. This gives customers a short window to edit their orders before fulfilment begins, ensuring flexibility without disrupting logistics.
Steps to create:
a) Trigger : Order Created
b) Action 1 : Hold Fulfilment Order
c) Action 2 : Wait ( Add whatever wait time you want E.g. 30 mins)
d) Action 3 : Release Order Holds
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3. Allow edits for VIP customers only
You want to give edit privileges only to VIPs or loyal customers.
Explanation: This flow ensures that only VIP customers are allowed to edit their orders. When an order is created, the flow checks if the customer tag is not equal to VIP, and If the condition is true, it triggers the Disable Order Editing action in Account Editor. This way, non-VIP customers are automatically restricted from making post-purchase editing, while customers with VIP tags retain full editing access.
Steps to create:
a) Trigger : Order Created
b) Condition : Check if customer tag **is not equal to VIP
c) Action : Disallow Customer Edits
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