Mintsoft

Mintsoft Integration — Shopify Edited Order Sync (Account Editor)

This guide helps merchants using Mintsoft (OMS) understand how to configure the integration so that Account Editor order edits are always reflected correctly. Mintsoft does not read live edits — orders must be fully finalized before Mintsoft downloads them.

Important: Mintsoft requires both the **Account Editor Delayed Master Flow and a dedicated in-app integration setup. Complete both before going live.**

How the Integration Works

Mintsoft downloads orders from Shopify only when payment status is "Paid". The Account Editor Delayed Master Flow creates a grace period between order creation and payment capture — giving you time to edit the order in Account Editor before Mintsoft ever sees it.

Step 1 — Order Created

Customer places an order → Payment is Authorized (not yet captured).

Step 2 — Grace Period Active

The editing window opens. Customer or merchant can edit the order in Account Editor — add items, remove items, change quantities, update address.

Step 3 — Mintsoft Skips the Order

Because payment status is still `Authorized`, Mintsoft does not download the order. The order is invisible to Mintsoft during the entire editing window.

Step 4 — Grace Period Ends

Shopify Flow automatically captures payment → Status updates to Paid.

Step 5 — Mintsoft Downloads

Mintsoft sees the order for the first time with all edits already included — correct items, quantities, and totals.

Step-by-Step Setup

⚙️ Step 1 — Complete Mintsoft Integration Setup in Account Editor

Account Editor has a built-in integration guide for Mintsoft. This must be completed before setting up the Flow.

Open Account Editor app settings in Shopify Admin
Navigate to Settings → Integrations
Locate the Mintsoft integration
Follow all steps provided in the Mintsoft integration guide within the app
Complete the setup as instructed
Click Save

🛑 Complete all Mintsoft integration steps inside Account Editor before proceeding. If this step is skipped, the integration will not function correctly even after the Flow is configured.

📋 Step 2 — Change Payment Capture Setting in Shopify

Set Shopify to hold payment in Authorized state so Mintsoft cannot import the order until editing is complete and payment is captured.

Log in to Shopify Admin
Go to Settings → Payments
Scroll down to Payment capture method
Select "Manually"
Click Save

⚠️ 7-day limit: Shopify Payments authorizations expire after 7 days. Always ensure your grace period is well within this window.

⚡ Step 3 — Import the Account Editor Delayed Master Flow

The Account Editor Delayed Master Flow is a pre-built Shopify Flow automation that holds payment capture for a configurable grace period, then captures automatically — triggering Mintsoft to download the finalized order.

Download the Account Editor Delayed Master Flow file (provided with this guide)
In Shopify Admin, go to Apps → Shopify Flow
Click Import and select the downloaded .flow file
Configure the grace period timing to match your editing deadline (e.g., 30 minutes)
Click Activate to enable the Flow
Click Save

⬇️ Download Account Editor Delayed Master Flow📝 How the Flow works: When a new order is created, the Flow waits for the configured grace period. After the wait, it automatically captures payment — changing the status from Authorized to Paid. Mintsoft then downloads the order with all edits included.

🚫 Step 4 — Disable Shipping Methods App Block in Account Editor

Mintsoft does not support shipping method changes during the editing window. To prevent customer confusion, you must disable the Shipping Methods App Block in Account Editor settings.

Open your Account Editor app settings in Shopify Admin
Navigate to the App Blocks configuration
Find the Shipping Methods App Block
Toggle it OFF
Click Save

🛑 Do not skip this step. If the Shipping Methods App Block is left enabled, customers may attempt to change their shipping method during the editing window. Mintsoft will not reflect these changes, leading to incorrect shipping and customer complaints.

✏️ Step 5 — Your Account Editor Workflow

Once setup is complete, this is the automated flow for every order:

New order arrives → Payment = Authorized (Mintsoft does not see it ✅)
Grace period active → Customer can edit in Account Editor — add/remove items, change quantities, update address
Grace period expires → Shopify Flow automatically captures payment
Payment becomes Paid → Mintsoft downloads the finalized order ✅
Order is processed with all edits included — no manual intervention needed

What happens after this setup:

✅ Correct order total — removed items not counted
✅ Added items appear correctly in Mintsoft
✅ Quantity changes reflected accurately
✅ Address changes included in the download
✅ No manual payment capture needed — fully automated

✅ Setup complete! Mintsoft will always receive the final, correctly edited order. The entire flow is automated — no manual capture or Mintsoft configuration required.

Settings Summary

Where	Setting	Value
Account Editor → Settings → Integrations	Mintsoft integration	Completed following in-app guide
Shopify → Settings → Payments	Payment capture method	`Automatically after fulfillment`
Shopify → Apps → Shopify Flow	Account Editor Delayed Master Flow	Active — grace period configured
Account Editor → App Blocks	Shipping Methods App Block	Disabled
Account Editor → Settings	Editing Deadline	Configured (e.g., 30 min)

Testing Checklist

Before going live, run through this checklist to confirm everything works correctly:

✅ Verify Mintsoft integration setup is complete in Account Editor → Settings → Integrations
✅ Place a test order — verify it does not appear in Mintsoft immediately
✅ Make edits during the editing window — add/remove items, change address
✅ Wait for the grace period to expire
✅ Confirm payment is captured automatically by the Flow
✅ Confirm order appears in Mintsoft with all edits included
✅ Verify shipping method changes are blocked (App Block disabled)

Troubleshooting

Issue	Likely Cause	Fix
Orders appearing in Mintsoft too early	Payment capture not configured correctly, or Flow not activated	Verify payment capture setting and confirm the Account Editor Delayed Master Flow is Active
Orders not appearing after grace period	Flow is not capturing payment correctly	Open Shopify Flow → check the run history for errors → re-import if needed
Integration not working at all	Mintsoft integration steps not completed in Account Editor	Go to Account Editor → Settings → Integrations → Mintsoft and complete all steps in the in-app guide
Edits not reflecting in Mintsoft	Edits were made after the grace period ended	Ensure all edits are completed before the grace period expires — Mintsoft does not read live edits
Authorization expired (no payment captured)	Grace period exceeds 7-day limit	Reduce grace period to well under 7 days (recommended: 30 min – 2 hours)

Best Practices

Always complete the Mintsoft integration setup inside Account Editor before configuring the Flow — order matters
Always disable the Shipping Methods App Block — Mintsoft cannot process shipping changes
Keep the grace period short — 30 minutes to 2 hours is ideal for most stores
Sync the editing deadline in Account Editor with the Flow timing so customers see an accurate countdown
Monitor Shopify Flow run history after launch to confirm payment captures are firing correctly
Test the full flow end-to-end before going live with real orders

Need Help?

Your store URL
Screenshot of Account Editor → Settings → Integrations → Mintsoft (completion status)
Screenshot of Shopify → Settings → Payment capture method
Screenshot of Shopify Flow → Account Editor Delayed Master Flow status and run history
The affected order number

Updated on: 13/04/2026

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