Account Editor × Shopify Flow (Triggers, Actions & Logic)
Purpose
Explain how Account Editor integrates with Shopify Flow, what triggers/actions are available, and how merchants should think about automation design.
⭐ Why This Matters
Manual post-purchase control does not scale.
Without automation, merchants struggle with:
- Last-minute edits before fulfillment
- 3PL sync conflicts
- VIP vs non-VIP handling
- Fraud-risk orders slipping through
- Inconsistent customer experiences
Account Editor + Shopify Flow gives you real-time, rule-based control over order editing, cancellations, and fulfillment behavior — automatically.
⚙️ How Account Editor Works with Shopify Flow
Shopify Flow is built on three core components:
Component | What It Does |
|---|---|
Trigger | Starts the workflow when an event occurs |
Condition | Decides whether the workflow continues |
Action | Executes a task automatically |
Account Editor extends Flow by adding post-purchase–specific triggers and actions, letting you automate order editing behavior based on real customer activity.
🔔 Account Editor Triggers (Flow Events)
These triggers fire only when customers interact with their orders via Account Editor.
Order-Level Triggers
- Order Updated → Any order change via Account Editor
- Order Cancelled → Customer cancels an order
- Order Cancellation Requested → Customer requests cancellation (pre-approval stage)
Product-Level Triggers
- Product Added
- Product Removed
- Product Quantity Increased
- Product Quantity Decreased
- Product Variant Swapped
Customer Data Triggers
- Shipping Address Updated
- Email Updated
📌 Why this is powerful:
You’re no longer reacting to static order creation — you’re responding to live post-purchase intent.🧰 Account Editor Actions (Flow Controls)
These actions let you enable, restrict, or lock down specific edits dynamically.
Editing Controls
- Disallow Customer Edits (master lock)
- Disable Order Cancellations
- Disable Product Quantity Changes
- Disable Product Swaps (variants)
- Disable Removing Items
- Disable Shipping Address Editing
- Disable Email Editing
- Disable Phone Number Editing
Fulfillment Controls
- Hold Fulfillment Order
- Release Order Hold
📌 These actions can be applied conditionally, not globally.
🧠 Automation Design Principles (Critical)
Before building flows, follow these rules:
- Automate exceptions, not defaults
- Use conditions aggressively (tags, value, risk)
- Never overlap manual rules and Flow logic
- Always test with a real order
🔗 Related Guides
→ Automation Use Cases (VIP, 3PL, Fraud)
→ Targeting Rules, Pricing & Market Conditions
→ Upsell FAQs & Troubleshooting
Updated on: 16/12/2025
Thank you!