Articles on: Upsell

Understanding A/B Test Results


๐Ÿ“Š Where to View Your Test Results


  1. Go to Upsell Engine โ†’ A/B Testing
  2. Select the test you want to analyze.
  3. Youโ€™ll see a results summary for each variant, including metrics like:


  • Views
  • Conversions
  • Revenue
  • Click-through rate
  • Traffic split
  • Duration and surface


Each test is displayed with real-time performance data so you can see which offer performs better.



๐Ÿงฉ Understanding the Layout


Your result card shows two test cases โ€”


  • Control (A): the original offer
  • Variant (B): the modified version you tested


For each version, youโ€™ll see:


Metric

Description

Views

Number of visitors who saw this version of the offer

Conversions

How many visitors completed a purchase after seeing it

Revenue

Total amount of sales generated by that version

Click-Through Rate

Percentage of customers who clicked on the offer

Traffic %

Proportion of visitors assigned to this version (default 50%)



๐Ÿงฎ Example: Reading Your Test Results


In this example:


  • Test Case 1 (4% off) โ€” Winner
  • Test Case 2 (Control) โ€” Lower performance


Metric

Control (4% off)

Variant (4% off)

Views

1

1

Conversions

0

1

Revenue

$0.00

$28.80

Click-through Rate

0

1

Traffic

50%

50%

Result

โŒ Control

โœ… Winner


๐Ÿ“ˆ Projected Gain: +$28.80

๐Ÿ•’ Duration: 11/12/2025โ€“11/18/2025

๐Ÿ’ฐ Surface: Order Status Page


This means the Variant generated more conversions and revenue, so itโ€™s marked as the Winner.



๐Ÿง  Interpreting โ€œSignificantโ€ Tests


You may see status tags like:


  • Active โ†’ Test is currently running.
  • Significant โ†’ The difference between A and B is statistically valid.
  • Winner Identified โ†’ One version has outperformed the other by a measurable margin.


Account Editor uses these signals to help you know when a test has collected enough data to draw conclusions confidently.



๐Ÿ† Applying the Winning Variant


When a test reaches significance, youโ€™ll see an Apply button beside the winning version.


  1. Click Apply to implement the winner.
  2. A confirmation window will appear showing which version will go live and which will be drafted.


Example:


Apply Winner Screen


Change

Action

Test Case 2

Will be moved to Draft

Test Case 1

Will be Applied and become the active offer


Youโ€™ll also see a Performance Impact Summary:


  • Expected conversion rate improvement
  • Projected gain amount
  • Confirmation that the test has reached statistical significance


Click Done to finalize. The winning version becomes your new live offer automatically.



๐Ÿ’ก When to End a Test


You should end or apply results when:


  • The test has run for at least 2 weeks (or reached statistical significance).
  • One version shows a clear performance improvement.
  • Traffic and conversions have stabilized.


Avoid ending too early โ€” short-term spikes can be misleading.



๐Ÿ“‹ Post-Test Checklist


โœ… Confirm that your test ran long enough to gather meaningful data.

โœ… Review all metrics (not just revenue).

โœ… Apply the winner if results are consistent.

โœ… Archive or duplicate successful tests for future experiments.



๐Ÿ” What Happens After You Apply the Winner


  • The winning version becomes active and visible to all shoppers.
  • The control version moves to draft mode.
  • The system automatically updates performance tracking under Analytics โ†’ Surface Performance and Top Performing Offers.


This way, your ongoing analytics reflect only the current best-performing version.



๐Ÿ’ฌ Pro Tip


Run one A/B test per surface at a time.

Testing multiple offers on the same surface simultaneously can dilute accuracy and make interpretation harder.



๐Ÿ”Ž Next Article โ†’ Upsell Analytics Overview


In the next article, weโ€™ll explore the Analytics Dashboard, where you can:


  • Monitor revenue lift from upsells and A/B tests
  • View customer and surface performance
  • Analyze detailed conversion funnels and offer-level data

Updated on: 27/11/2025

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