> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.accounteditor.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Plans, order limits and credits Account Editor plans differ by **how many orders you can process each month**, not by which features you get. Every plan includes every feature. Choose one under **Pricing**. The number that matters is your monthly order limit — when you reach it, customer editing pauses until the cycle resets. ## What this does Most apps charge more for more features. Account Editor charges for volume — you get everything on day one, and pay according to how many orders flow through it. ## Choose a plan 1. Go to **Pricing**. 2. Compare the **order range** on each plan against your own volume. The page tells you how many orders your store gets. 3. Pick **Monthly** or **Annual**. Annual is cheaper per month. 4. Select the plan. Every plan shows **All features included**. You are choosing capacity, not capability. If your volume is above every listed plan, the page offers a custom **Enterprise** plan. ## Your order limit This is the number to watch. Check it on your dashboard under **Plan usage**, or on the Pricing page. It shows how many orders you have used, how many remain, and when the cycle resets. ### What happens when you reach it **Customer editing pauses.** Customers open their order and see a message asking them to contact you. Everything else in your admin still works. It stays paused until one of three things happens: * The billing cycle resets * You upgrade * You buy a booster **This is customer-facing.** You will hear about it from a customer, not from your admin, unless you are watching the meter. ### You are warned first Account Editor emails you at **60%**, **80%** and **100%** of your limit. In-app banners escalate as you approach it, with an upgrade button. Make sure those emails reach someone who reads them. If they go to an unmonitored address, the first you know is a customer complaint. ## Address validation credits Address validation is metered separately, with its own credits and its own meter. Running out of address credits stops address checking. **Order editing is unaffected** — the two are independent. Some plans also allow paying per credit beyond the included amount. ## Free trial Every plan has a free trial. Trial stores are not counted against order limits, so you can test properly. ## Good to know **Reaching your limit stops customers, not you.** This is the single most important thing on this page. It is an outage for your buyers, not a nag in your admin. **Boosters are counted first.** If you have bought a booster, overflow comes out of it before your plan's allowance is treated as spent. **Annual plans reset monthly.** The order counter and the warning emails run per calendar month, even on annual billing. **Address credits and order limits are separate.** Running out of one does not affect the other. ## Troubleshooting * **Customers say editing is unavailable** — Why: You have reached your order limit — Fix: Upgrade, or buy a booster * **The usage meter looks wrong** — Why: It counts orders Account Editor processed, not all Shopify orders — Fix: Orders from other apps are not counted * **No warning emails arrived** — Why: They went to an unread address — Fix: Check where Account Editor sends them * **Address checks stopped but editing works** — Why: Address credits ran out — Fix: Buy an address booster * **Feature pages are read-only** — Why: No plan selected — Fix: Choose one under **Pricing** * **Your volume exceeds every plan** — Why: You need Enterprise — Fix: Use the custom plan form on the Pricing page ## FAQ ### Which plan should I choose? Match the order range to your actual monthly volume — the Pricing page shows yours. Err slightly high: passing the limit stops customer editing, and that costs more than the price difference. ### What happens if I go over my limit? Customer editing pauses until the cycle resets, you upgrade, or you buy a booster. Your admin keeps working. ### Do more expensive plans have more features? No. Every plan includes every feature. You are paying for order volume. ### Are trial orders counted? No. Trial stores are exempt, so you can test without using up an allowance. ### What are address validation credits? A separate allowance for checking addresses against Google. They have their own meter and do not affect order editing. ### Can I change plans mid-month? Yes. See [What happens when you change plans](/en/article/what-happens-when-you-change-plans-8k6l2p/) first — the details matter. ## Related articles * [What happens when you change plans](/en/article/what-happens-when-you-change-plans-8k6l2p/) * [Buy a booster when you hit your limit](/en/article/buy-a-booster-when-you-hit-your-limit-1087k0f/) * [Your dashboard, explained](/en/article/your-dashboard-explained-ukp3qa/) * [Customers can't see the edit option](/en/article/customers-cant-see-the-edit-option-1wg3ot9/)