Articles on: Upsell

Discount & Pricing

What Discount & Pricing Does


The Discount & Pricing section controls how your upsell products are priced.

Here you can decide whether to:


  • Offer a discounted deal to drive quick conversions, or
  • Keep original prices to position your offer as a premium add-on.


Account Editor automatically applies your discount when customers accept the offer — no need to create separate discount codes or duplicate products.



📸 : “Discount & Pricing panel with percentage slider and strategy tips.”



Step-by-Step Setup


1️⃣ Locate the Discount & Pricing Panel


Inside your upsell offer, scroll to the Discount & Pricing section. You’ll see:


  • A discount percentage slider, and
  • A strategy note below explaining how your chosen rate will display.



2️⃣ Choose Your Discount Percentage


Move the slider or enter a number (0–100 %) to decide how much of a discount to apply.


Goal

Recommended Range

Example

Maintain premium positioning

0 % (No discount)

“Add our Luxury Candle — exclusive offer”

Balanced conversions

10–15 %

“Add a charger and save 15 %”

Clearance or seasonal sale

20–40 %

“Get last season’s styles at 30 % off”


🧠 Tip: Keep your discounts consistent with store-wide campaigns so customers don’t see conflicting offers.



3️⃣ Understand Discount Strategy Options


When you set a percentage, Account Editor automatically picks one of these strategies:


  • No Discount: Shows full price — ideal for premium or limited-edition items.
  • Moderate Discount (10–15 %): Creates urgency without cutting deeply into profit.
  • Deep Discount (20 % +): Used for clearance, new-customer acquisition, or end-of-season pushes.


Each strategy recalculates the displayed price instantly inside the upsell widget.



4️⃣ Automatic Shopify Integration


Account Editor handles all technical parts for you:


  • Creates a hidden Shopify discount code at runtime.
  • Applies it only to the upsell product being accepted.
  • Updates order totals and taxes automatically.

Works seamlessly across all surfaces (Checkout, Thank You, Order Status).




📸 “Order summary showing discounted upsell item applied at checkout.”



Real-World Examples


Store Type

Offer

Discount

Result

Apparel

“Add matching socks”

12 %

Lightweight incentive, 18 % conversion lift

Beauty

“Upgrade to deluxe serum”

0 %

Premium positioning, higher average order value

Home & Decor

“Add gift wrapping”

25 %

Quick add-on with clear savings



Pro Tips


  • 🧮 Stack smartly: Don’t combine multiple overlapping discounts; use one clear offer per order.
  • 💬 Keep wording transparent: Use language like “Save 15 % when you add X” to set expectations.
  • ⚙️ Test pricing levels: Use A/B Testing later to find the optimal discount percentage for your audience.



Common Mistakes


❌ Setting an unrealistic discount (e.g., 90 %) that causes confusion.

❌ Forgetting that rounding differences can appear in multi-currency stores.

✅ Always preview the offer to confirm the new subtotal before publishing.



Why It Matters


A good pricing strategy can lift conversion rates dramatically:


  • Discounts under 15 % often perform best for established brands.
  • No-discount offers work well for luxury positioning.
  • Higher discounts are effective for first-time customers or slow-moving inventory.



Next Step


👉 Next Article: [Smart Targeting & Rules →]

Learn how to control who sees your upsell, when it appears, and how to set audience rules for precision targeting.

Updated on: 27/11/2025

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