> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.accounteditor.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Dexion

### Dexion Integration — Shopify Edited Order Sync (Account Editor)

###### This guide helps merchants using **Dexion** (warehouse management and fulfillment) configure the integration with Account Editor. Dexion **reads live order edits directly from Shopify** — making this one of the simplest integrations to set up. No delayed payment capture, hold flows, or tag-based configuration is required.

|| **✅ Good news: Because Dexion syncs with Shopify in real time, any changes customers make during the editing window are automatically reflected in Dexion. No additional Flow setup is needed.**

---

### How the Integration Works

###### Dexion connects directly to Shopify and reads order data in real time. Edits made through Account Editor during the grace period sync to Dexion automatically — no delay, no manual steps.

### **Step 1 — Order Created**
###### Customer completes checkout → the order is created in Shopify.

### **Step 2 — Order Syncs to Dexion**
###### Dexion receives the initial order immediately via the Shopify connection.

### **Step 3 — Grace Period Active**
###### The editing window opens. The customer can make changes in Account Editor — add items, remove items, adjust quantities, update the delivery address.

### **Step 4 — Edits Sync in Real Time**
###### Every change the customer makes during the editing window **syncs to Dexion automatically** — no Flow or payment hold required.

### **Step 5 — Grace Period Ends**
###### The editing window closes → no further changes are accepted.

### **Step 6 — Dexion Processes the Order**
###### Dexion fulfills the order with **all edits already included**.

---

### Step-by-Step Setup

## **⚙️ Step 1 — Verify the Dexion Connection**

###### Before configuring Account Editor, confirm that Dexion is properly connected to Shopify and orders are syncing as expected.

1. Confirm your **Dexion integration is connected** to your Shopify store
2. Place a test order and verify it appears in Dexion correctly
3. Confirm that order data is flowing through without errors

|| **📝 If orders are not syncing from Shopify to Dexion, resolve the connection issue first before proceeding. Account Editor edits cannot reach Dexion if the base connection is broken.**

---

## **📋 Step 2 — Configure Account Editor Settings**

###### With the Dexion connection confirmed, set up Account Editor with your preferred editing window and features.

1. Open **Account Editor** in your Shopify Admin
2. Set your desired **editing window duration** (e.g., **30 minutes**)
3. Enable the editing features you want to offer customers
4. Click **Save**

---

## **✅ Step 3 — No Additional Flow Required**

###### Because Dexion reads live edits directly from Shopify, you do not need to configure any of the following:

* Delayed Payment Capture Flow
* Hold / Release Flow
* Tag-based synchronization

###### Dexion will automatically pick up any order changes made during the editing window. Standard Account Editor setup is all that is needed.

---

## **✏️ Step 4 — Your Account Editor Workflow**

###### Once the Dexion connection is verified and Account Editor is configured, every order runs like this:

1. New order placed → Dexion receives the initial order immediately
2. Grace period active → Customer edits in **Account Editor** — changes sync to Dexion in real time
3. Grace period expires → editing window closes
4. Dexion processes the order with **every edit included** — no manual steps needed

###### **What happens after this setup:**

* ✅ Removed items no longer appear in Dexion
* ✅ Added items sync to Dexion instantly
* ✅ Quantity changes reflected in real time
* ✅ Updated delivery addresses carry through automatically
* ✅ No Flow configuration or payment hold required

|| **✅ Setup complete! Dexion will always reflect the latest version of the order during and after the editing window. No additional automation is needed.**

---

### Settings Summary

| **Where** | **Setting** | **Value** |
| ---- |
| Dexion | Shopify connection | **Active** and syncing correctly |
| Account Editor → Settings | Editing window duration | Configured (e.g., 30 min) |
| Shopify Flow | Additional Flow required | **None** |

---

### Testing Your Integration

###### Run through all three test scenarios below before going live — these confirm that live edit sync is working correctly end to end.

## **🧪 Test 1 — Edit Synchronization**

1. Place a test order with **multiple items**
2. During the editing window, **remove one or more products**
3. Check Dexion immediately after the edit
4. Verify Dexion shows the **updated order with correct items only**

## **🧪 Test 2 — Address Change**

1. Place a test order
2. During the editing window, **change the shipping address**
3. Check Dexion
4. Verify the **updated address appears in Dexion** straight away

## **📋 General Test Flow**

* ✅ Place a test order — check Dexion and confirm the order appears with the initial details
* ✅ Make edits during the editing window — add/remove items, update the address
* ✅ Check Dexion again immediately — edits should be **reflected in real time**
* ✅ Wait for the grace period to expire
* ✅ Verify the final order in Dexion matches every change that was made

---

### Troubleshooting

| **Issue** | **Likely Cause** | **Fix** |
| ---- |
| Edits not appearing in Dexion after changes are saved | Dexion–Shopify connection is broken or inactive | Check the Dexion integration status and verify orders are syncing from Shopify correctly |
| Order not appearing in Dexion at all | Connection not established or sync not triggered | Confirm the Dexion–Shopify integration is active and test with a fresh order |
| Address change not reflecting in Dexion | Sync delay or connection issue | Wait a moment and refresh Dexion — if it still doesn't appear, check the integration connection |
| Edits appear in Dexion after the grace period closes | Expected behaviour — Dexion reads live edits throughout the window | No action needed — this is correct behaviour for a live-sync integration |

---

### Best Practices

* Always verify the Dexion–Shopify connection is active before going live with Account Editor
* Run all three test scenarios — edit sync, address change, and the general flow — before accepting live orders
* Keep the editing window duration reasonable — **30 minutes to 2 hours** works well for most stores
* Periodically check that the Dexion connection remains active, especially after Shopify app updates

---

### Need Help?

###### If edits are not syncing correctly to Dexion after following this guide, contact Account Editor Support and share:

* Your store URL
* Confirmation that the Dexion–Shopify connection is active
* A description of which edits are not reflecting and when
* The affected order number