> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.accounteditor.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Connect fraud checks

If **Forter**, **NoFraud** or **Signifyd** flags an order, Account Editor can stop customers editing it. Connect yours under **Features → Integrations**, then enter the tags it adds to declined orders.

## Why this matters

Post-purchase fraud is real. An order passes checkout, then the address is changed to somewhere else entirely.

Your fraud tool catches the order. This makes sure the order stays caught.

## Connect it

1. Go to **Features → Integrations**.
2. Find **Forter Fraud**, **NoFraud** or **Signifyd**.
3. Turn on the integration.
4. Enter the **tags** your tool adds to declined orders.
5. Save.

**Copy the tags exactly.** Get them from a real flagged order in Shopify, not from memory. A near-miss matches nothing and the integration does nothing.

## Shopify's own fraud analysis

You do not need a third-party tool. **Settings → Editing restrictions** has **Stop customers editing orders flagged as high risk**, which uses Shopify's own analysis.

Use both if you have both.

## Good to know

**It works on tags, so the tags must match.** This is the only thing that goes wrong. Check a real order.

**It blocks editing, not the order.** The order still exists and can still be fulfilled. Only customer editing is stopped.

**A blocked customer is told nothing.** They see their order without edit options and no explanation.

## Troubleshooting

* **Flagged orders are still editable** — Why: The tags do not match — Fix: Copy them from a real flagged order
* **Everything is blocked** — Why: A tag matches every order — Fix: Check what you entered
* **The integration will not save** — Why: The tag field is empty — Fix: Add a tag, or turn the integration off
* **Your tool has no tags** — Why: It may not tag orders — Fix: Use Shopify's own fraud setting instead

## FAQ

### Which fraud tools work?

Forter, NoFraud and Signifyd have their own settings. Anything else that tags orders can be handled with order tags under **Settings → Editing restrictions**.

### Do I need one of these?

No. Shopify's own fraud analysis is built in and works without any integration.

### What happens to a flagged order?

Customers cannot edit it. Nothing else changes.

### Why is nothing being blocked?

Almost always the tags. Open a flagged order in Shopify and copy them exactly.

## Related articles

* [Which orders can be edited](/en/article/which-orders-can-be-edited-1bis0nl/)
* [Connect quantity rules](/en/article/connect-quantity-rules-1kcv428/)
* [Connect Klaviyo](/en/article/connect-klaviyo-1rjua9o/)
* [Making order editing work with your warehouse](/en/article/making-order-editing-work-with-your-warehouse-109htqb/)